Our Privacy Policy: How We Collect, Use and Protect Your Data

What Personal Information We Collect and Why

Effective Date: 1st June 2024

Hubb Innovations Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit and interact with our website, my-hubb.co (“Website”), and our services related to energy performance modelling.

1. Data Controller

Hubb Innovations Ltd, registered in England and Wales under company number [insert company number], is the data controller responsible for your personal data.

2. Data We Collect

We may collect and process the following data about you:

  • Identity Data: Name, job title, and company name.
  • Contact Data: Email address, phone number, and business address.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website.
  • Usage Data: Information about how you use our Website and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data

We use different methods to collect data from and about you including:

  • Direct Interactions: You may provide Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: To provide you with our energy performance modelling services.
  • Legitimate Interests: To manage our relationship with you, including notifying you about changes to our terms or Privacy Policy, and to improve our Website and services.
  • Compliance with Legal Obligations: To comply with applicable laws and regulatory requirements.
5. Data Sharing

We may share your personal data with the following parties:

  • Service Providers: External third parties who provide IT and system administration services.
  • Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.
9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about our use of cookies or this Privacy Policy, please contact us at:

Hubb Innovations Ltd., 124 City Road, London EC1V 2NX, UK.

Email: hello@hubb.pro